CONSULTING SERVICES
Intercepted offers a range of consulting services specifically tailored to the retail industry, to help retailers take advantage of up to date retail technology. These services include Payments Systems Consulting, Loyalty Services, Communications Services, Digital Signage and Internal Automation.
Payments Systems

Optimisation of EFTPOS Charges - We provide you with a detailed assessment of your current monthly baseline of bank interchange fees and other charges, including the terminal rental costs incurred for processing credit and debit card transactions.
Based on these assessments we will provide you with recommendations on how to reduce these costs and identify the best payments strategy for your business.
Based on these assessments we will provide you with recommendations on how to reduce these costs and identify the best payments strategy for your business.

We also provide guidance around surcharge strategies, fraud management, settlement management and strategies to minimise chargebacks to reduce your your costs and improve your cashflow.
Intercepted will help you develop strategies to include additional payment mechanisms such as currency conversion or QR code based systems should they become relevant for your business.
Intercepted will help you develop strategies to include additional payment mechanisms such as currency conversion or QR code based systems should they become relevant for your business.
Loyalty Programs

Since "Loyalty Systems" are "Rewards Based Programs" used to provide an incentive to identify a consumer and analyse their purchasing patterns, automation becomes critical in managing the vast amounts of data generated.
Intercepted uses data models to assess the results of the captured consumers' buying data and then to match the results against the buying patterns to more closely manage the integrated marketing strategy of the business. This data is then mined to identify the nature and timing of future marketing promotions, along with continual analysis and stock keeping of higher turnover SKU's.
Intercepted uses data models to assess the results of the captured consumers' buying data and then to match the results against the buying patterns to more closely manage the integrated marketing strategy of the business. This data is then mined to identify the nature and timing of future marketing promotions, along with continual analysis and stock keeping of higher turnover SKU's.

Intercepted can help you develop integration between your payment systems, your loyalty programs and your promotional systems to ensure that you are reliably maximising your technology investments.
Communication Services

Voice telecommunication costs across a retail chain can be significant, then when you include any video conferencing or sophisticated employee collaboration, those costs will grow exponentially.
Intercepted audits your existing voice, call conferencing, mobile and collaboration requirements in order to provide the best, cost effective strategy for the future needs of the business.
Intercepted audits your existing voice, call conferencing, mobile and collaboration requirements in order to provide the best, cost effective strategy for the future needs of the business.
Digital Signage

After reviewing reviewing your electronic signage strategy Intercepted will design an approach to include your own content content in conjunction with paid advertising content in order to maximise the impact of the Digital Signage System whilst minimising your upfront technology investments.
Internal Automation Processes

Intercepted will review your critical manual processes which are typically underpinned by spreadsheets and design an automated equivalent, with suitable tools to increase process output speed and reduce errors introduced by manual data entry for key business processes.
Software Asset Management Services (SAM)

Intercepted will evaluate your current position as it relates to Software Asset Management and License Compliance and provide recommendations on how to manage software assets whether they be On-Premise, Mobile Apps or running in the Cloud.
According to Gartner nearly 50% of software assets are not purchased by IT and therefore IT has no visibility of them until there is a license renewal or some type security breach.
According to Gartner nearly 50% of software assets are not purchased by IT and therefore IT has no visibility of them until there is a license renewal or some type security breach.
Contact Intercepted now to identify how we can help you implement today's advanced retail technology, or simply get help with removing costs from your business.
Intercepted's experience in Retail Technology & Payments, provides up to date advice for the selection, deployment & management of the best retail solutions for your business.